Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of smartweartech.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***a –
Product arrived fast! But the image is not very good… Maximum resolution is 640×480 .. But it breaks the branch.
P***h –
Everything is OK, very fast shipment, 10 days in Poland. I recommend. It's working, approx.
J***p –
The ip67 suggest it can be submerged in water, but Id suggestplace glue or a rubber sleeve over the seems of the camera end to ensure water tightness. Better used as a peek-around cam: a cam you can insert into air vent or tight space and glance around. A very good quality in material. Mobile devices need app for cam to be identified.
M***x –
I have not had a chance to use it yet, but it was a great price and fast shipping.
E***o –
Honest store very good quality of imajen, identical to the description
T***t –
Very good, as advertised, also brings several connectors that make it more versatile
T***n –
. . , '
O***n –
The camera resolution is not very good, but it is nice for the price
S***z –
For now from what I have been able to check, the image quality is good, it has the possibility to increase or decrease the intensity of the led light on the tip. Brings adapters for USB, USB C and Micro USB. A hook and a magnet. I downloaded the app as apk, I couldn't find it in the Play Store. The order arrived very fast and well packed. I'm going to keep trying it, but for the moment I recommend the 100%
E***z –
works fine, can also be used with other OTG camera apps
Customer –
Product arrived very fast, well packed, good quality, equal to the advertising photos.
J***l –
Works as described, has several adapters for different devices and several tips for different uses
G***h –
Order priyshvidko, the need of endoscope is permissible, knowledge in the rosy 640 and 320
W***r –
I arrive super fast, I have not yet checked or tested it.
U***r –
Very useful and convenient to having to look in hard to reach places/ under water / pipes lines and drains …. easy to use and helps to see things normal would be hard to see and you work be disappointed at all !!!!
A***r –
The image is surprisingly sharp when in the optimal focus range (around 5cm) and the leds are fairly bright. The camera is indeed driver free and worked straight away after plugging it into my pc. Only downside is that the bitrate is super low so it turns into a smeary mess with even the slightest movement. All together not bad at all though, especially considering it cost 3 bucks.