Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of smartweartech.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***n –
Speaker of good quality of clear sound, delivery in 10 days, fast before the planned date. I always recommend a good store.
Customer –
The horn sounds good despite the size of it, of good materials, the packaging was simple, just a plastic bag, no shock protection or something similar. But it finally arrived well and I am happy with the product.
O***k –
Great!!! As described, the quality is super. The delivery is fast! The store is great!!!!
A***o –
Great product… I advise to buy 2 boxes and synchronize the same sound looks great
G***v –
sounds Good for its size . with an app you can see the remaining .Not the deepest Bass. but is sufficient. bought another to pair for stereo set up. Sound is better than the AliExpress Charge Mini Clone, max volume is lower though. Sound quality and volume is a bit worse than the JuiceBar Stereo speaker . well worth buying a pair when on a Sale.
N***r –
The speakers are small, as they have not yet been tested, I will add more feedback on the sound, delivered intact, one box is slightly dented.
Р***в –
Came to the shelter in the zvychay cylophany, the deputy was given until the end of the day 19. A box of Bula Tzila, stovki one side of the Boul is clotted, on the ulcer of the upper hog of the Boul of the seal (round vizory Scotch) TSE, if the goods are not implanted. Dissno Nova rich. Remote according to the complete photo 1, cord, Cable The frequency range of 100-18000Hz, sounding for this, this is the top, the number 5W of the presence, the Duge Guchna, for maximaltsi you will burn the lower reaches, the upper reaches are not called, the Diapazon is not wider, the Diapazon is not wider, ale povirte tovchik, Yakish plamtika idealne, littya real, not to be washed, zoriv Nemov, The bottom of the game, the buttons to squeeze through the gliboko, the ability to play a couple, I think in the steam will be more short, take 5 v 0.4a on the charge. To write robots up to 6 years old, in which I think, it will be easy to send and charge through the tester and then I will give you a few words of advice, let me show you everything in practice. The enemy is positive. I recommend the product and the store)))
R***o –
Arrived TD right✔Before the deadline, sound of great quality, Lenovo does not need feedback, congratulations to the store, recommend to everyone.
E***z –
I just received it today I have tried it and it sounds great.
K***n –
Arrived in less time than expected. As the image shows, it has a powerful sound and very good for the price it has. Good product. Good store.
N***k –
Everything is great! The sound is super! Recommend! Small, loud, what you need❤️
L***r –
The speaker is very good, lenovo is a brand that does not disappoint, I recommend everyone who wants a good speaker, Fidelity and good sound, thank you I am very satisfied I highly recommend, responsible store
L***a –
The box arrived battered, but the speaker in good condition. Sounds good
J***S –
Very good, excellent sound, when pairing 2 of these sound super powerful
E***s –
Good product, it looks like it has A MICROPHONE cause you can talk trough this in a call. Fast shipping, only bad thing: box came a little bit messed up
J***s –
Excellent Product decent sound. Low a little poor but delivers very well. I recommend your purchase quality price. The shipment was fast and arrived in good condition.