Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of smartweartech.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Health Monitoring:
Sports Modes:
Message Reminders :
Customer –
I was even impressed, good quality with many features for a very affordable price
R***u –
Arrived in good condition with a reasonable time thank you very much
J***s –
Is already bought about 6 to 8 watches I think KKK, very good selling and not to mention that it works very well, not from problem and it is top. Buy and buy, without fear of getting it wrong
A***r –
Godinik Super kupuyu already in the third battery 190mAh charge vistachai for 7-9dniv bathing in the heat Mazna Tej pervairiv delivered shvidko I recommend
H***m –
Great product and wonderful shipping thank you for the wonderful product and wonderful shipping
J***F –
The Watch arrived in a few days and I like that, it's nice and the face is good size you can change the images on the watch in the App Of the mobile that you must install, initially it works well and looks new without damage, the strap is soft rubber for the price it has is fine
A***s –
Arrived earlier than expected, the watch is very beautiful and complies with the store's published
T***b –
The Slovenie was 10.05. Cut off the 06.06. At the viddylenny service. The old man on the viglyad is good, the kolorovy is a fine screen. Zrozumile menu, shvidko z'ednacz' by telephone (it is easy to scazuhubati dodatok through the QR code). Poki pratsyu is normal, not galmuk. For an hour.
C***a –
Excellent smart watch and the agility in delivery 1000 note
A***A –
The watch is top! Arrived before the deadline, well packed and protected in the box. And exceeded my expectations, many wonderful functionalities. Super liked it. Was worth it
S***e –
10days delivery supposedly but we're so happy it came ahead of their delivery date. Everything promised had achieved. We're so satisfied and highly recommended
Customer –
The watch is very beautiful and the quality is the best
J***o –
Very good. I recommend the purchase, it is beautiful and works well.
R***k –
The Watch arrived in two weeks. connect through the app, take a discount, as for me, for such a price, not bad hours. we will see how they show themselves in operation. I recommend the store and the product.
A***o –
Arrived on schedule and in the context a good product
D***e –
Very well thank you good quality price as quick send
M***z –
The product arrived in perfect condition. The load lasts about two days with normal use, it is the disadvantage that I see. It complies with everything, it can be customized, measure pulse, blood pressure, oxygen, etc. (personally you did not trust this data given by a smart watch). You also see the notifications of your apps (WhatsApp, Instagram, X, etc.) you can see the notification and the message, as long as it is not too long. It allows you to activate the camera, change songs, hang up calls, measure your exercises, have two simple games, and from the app you can set alarms, see your routes, make physiological reminders, etc.
B***S –
Great purchase, super fast delivery and the watch surprised positively. Bad husband loved it.