Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of smartweartech.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
G***o –
Sensational super fast delivery, exactly as it was announced thank you very much
P***r –
A mini camera that serves wildlife, practical and functional, good resolution and acceptable battery, the PiR sensor helps a lot to the battery life and captures only what you want to record (a bug that passes by). In general a good functional camera.
C***r –
Good quality, I did the test and recorded continued approximately 6hrs. Also arrived in 7 days.
C***H –
Very fast shipping. Support clamp for uniform and molle
A***e –
So what the description, small and compact, need to test and check video quality, the audio captures it great sending very fast
1***r –
I can say that it has been a perfect purchase. It arrived much earlier than expected, almost two weeks before, perfect packaging and very hard product. I have tested it in normal recording and it is perfect both in clarity and sharpness and the perfect audio too, just need to test in motion sensor but for now it is a 10 out of 10, I have had others but this is the best by far, now to work and be protected from false complaintsInsurance I will buy more for colleagues
M***a –
nice , small colour of video is wash out microphone is dull pity srew mount was thicker ,lets see how long it last . delivery in less than 15 days
C***e –
Loos durable still not testing. to follow the additional review soon.
S***r –
Can order products directly on the cover fast delivery good product pack, not damaged. quality must try to see first.
K***a –
The goods arrived exactly two weeks after delivery. Will Test
M***K –
Received it very quickly, tried it out and works great…so far so good.
V***l –
This Body Cam is excellent for the money, it gives full 1080p Video, the colours are well balanced and it dose very little over exposed video even in bright sunlight, the sound is excellent your voice comes out very clear, and the auto record level is vary stable you can hear everything clear and precise colour balance is good too no strange artifacts in the video, night vision is not bad, a little grainy at times outside in the dark, but inside in a small area of about 5 feet in range, is very clear, for the money this is a great little camera, and also the movement tracking record trigger works very well the camera is easy to operate only 1 slide switch with 3 positions when in the middle the camera is off, when pushed towards the front, std recording is started, when push to the back of the camera, this activates the movement trigger recording, will record for 60 sec, then go to standby , tell triggered again, highly recommend this camera
V***v –
Fast shipping, everything works well (thanks).
F***i –
The product arrived extremely quickly. The packaging was correct, the camera was not damaged. Everything works as described.