Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of smartweartech.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I***i –
The watch is great. Sync was quick and no problem!!! The call from the watch is excellent and it is also convenient to answer!!! I recommend for purchase!!!
A***i –
The watch is just excellent, you can talk on the phone, call, send messages, measure blood pressure, pulse and a lot of other physiological parameters. I downloaded the application flared up, immediately contacted the phone, no problems. Special thanks to the store and creator. according to the promotion they cost 1775 for almost free!!! I strongly advise all lovers of smartwatches, this watch is in no way inferior to its expensive counterparts! Enjoy shopping for everyone!
O***a –
They look great, and then we'll see. The app is too clever.
0***r –
For now everything is going well looks good quality I'm testing and we'll see
A***v –
While the flight seems to be normal, I haven't quite figured it out yet.
Z***d –
excellent watch and superb delivery service really amazed to see. uch am excellent piece of watch. delivered what was shown. delivered to
L***i –
The parcel arrives before the time and in excellent condition.The watch look nice.Thanks.
A***v –
Very satisfied with the watch. I make a review after three weeks of use. I didn't chuck nuts, I didn't roll in the sand, I didn't pick it with a drill. But he swam the swamp, although at first he drowned in a glass, kept it in the freezer, washed it in the bath, and withstood it perfectly. According to the results of my testing I bought my brother and I take a friend. Easily washed with soap and sponge. On board there is everything you need and talk without going to the phone and you will not lose your phone a single watch. Navigation is very accessible. Charging lasts about a little more than two weeks. Photo After three weeks of far from frugal and boorish enough exploitation. My rating for all 100%
P***o –
This watch is very good and meets all the requirements and fantastic u will not regret it and ten can buy that u do not regret.
A***o –
17 days in PFO alistandart with full tracking. Caught in the catch. I haven't even checked it out yet, damn it. But it would be necessary. The box still comes open. That is, you can hardly give it to someone. Although …… I don't know if they are worth their usual (non-promotional) price, but they look straight!! Gratitude to the guys who tested them in the tail and in the mane and unsubscribed. Well done! It will also be necessary to test the feedback given to the supplement within these 150 days and unsubscribe according to the results. I'll try. All good and tolerance!
H***s –
1000% recommended very good product, I have been using it for a month, the battery lasts for a long time 3 weeks safe Russian use, very easy connection to the app. It arrived in its super professional box
P***D –
Good device, good material, although sometimes it fails a bit, it restarts itself and changes the cover alone but fulfills its function
D***v –
The Watch arrived on time, the packaging is a great hard box, plus a bubble envelope. At first glance, everyone has perfectly settled with the phone with a bang. I use only the day, it is still objectively difficult to say, but the first impression pleases.
D***z –
Excellent product, if I like it, comply with what was said in the publication, Park arrived in a timely manner, I fully recommend it.
P***r –
Thanks to the store for the speed but unfortunately I get bad