Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of smartweartech.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
3***r –
Top, the quality of the top for such a price from competitors is much worse, definitely 5 stars of arrival normally box is not crumpled camera is working okay, the store is satisfied, very satisfied
T***r –
The image quality is good and the delivery was very fast. Recommend!
P***r –
Perfect product! Manages to hit head-on with several other products from better-known brands at a much more affordable price! You will need to make minor adjustments to the configuration of the Cam depending on the lighting of your environment! I recommend it to everyone!
S***o –
Great product, very good quality, recommend the purchase, arrived fast before the deadline.
Y***a –
The camera was delivered by the hour, the pakuvannya tzile, I got it without you-I'll get it. The sound of the hour I will record the video of the excitance of the microfon dat decency. Dear Seller!
A***n –
Camera is ok as described, the only problem I have so far is thet the settings are not saved after camera restart. other than that camera is ok for its price.
C***i –
Arata bine. O sa ii fac prove mai tarziu si revin cu un commentu.
L***l –
Arrived 5 days early. Camera is fine, nothing special for that money. Problem was with Serbian{Europe} customs. I had to pay 8 EUR plus
R***a –
Very good arrived very fast yet I have not tested more for me look great.
V***y –
A camera of wealth Garna for his wallet. In addition to my old web, then heaven and earth. One short, Sho Khalo dovgo, ale marveled at the tracker, then he cheated.
B***a –
It is very beautiful and works well, I recommend it
A***r –
The camera is cool, but it does not attach well to the computer
A***a –
Has a wonderful image quality, highly recommended, wine well wrapped and with no problem
B***r –
I was not labeled with lulacoins hehe, and for the value she is very good with great audio and video capture, I supplied my need to start in the world of webcam lives. Do not expect it to be a great camera, because for the value there is no way, more it is very worthwhile and opens the shooting angle well, hare to use lighting to improve the result of the videos. Super I indicate the product and the store.
M***s –
I loved the webcam, the material is great, the image quality is above what I was expecting. You need to configure in the camera application the FPS for 60, by default it is 30 fps. When the 60 activates the difference is huge. Shipping was super fast, in less than 15 days I received here in Brazil
N***f –
Very high quality camera, with good drivers providing the necessary settings. The picture is excellent, 1080 p60fps, with auto focus, zoom, 50Hz/60Hz flicker protection, and more. Even the microphone works well. Fast delivery! Definitely recommend! Do not skimp on cheaper ones, there will no longer be such quality as the one on the photo on the right-cheaper by +-10 dollars, but inferior in quality.
T***x –
Arrived today, intact but I will test.