Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of smartweartech.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
V***k –
Super great camera
H***l –
Arrived very fast, everything perfect
M***e –
Very happy, very good quality. Came from China very fast. The instruction paper would be better if it would be also in English.
A***v –
I take the second one, great. Works with ru account mi home.
W***A –
Working perfectly, the material appears to be of great quality. Very good image, pity not being able to ask for more due to the disgration @ of the squid being taxing everything, camera of the positive of 400 totally clueless real ones, I will never buy national
M***a –
Excellent cost benefit. Good resolution and coverage angle. Excellent app
Customer –
Very good image, met my need, I am very happy with the purchase
R***s –
Xiaomi for the win!
A***s –
Excellent cameras, they connect to the Russian server without problems. I recommend it.
L***o –
good!!
N***a –
Everything came to the story, the camera pratsyu. I am satisfied with her so much like I am Taku herself. Bought here in the shop for 1600 UAH. And here it is half cheaper) I recommend
V***t –
The camera is a class for the QR-code all the super-uncle of the country of Ukraine
K***u –
Very good camera, I am even surprised by its quality given its low price.
J***s –
Very top camera, need to update functions that mark as IMOU has! (example Alarma selection in demarcated area). More prolonged alarm time would also be a good update!
M***v –
Shvidka delivery, a camera top for such a penny, a Bache Rukh, a rozriznyak obʼkti that it will be good. To her, Idina scho Reba dumati yak before her give a bastard yakshsho Dum a hand from The Miz to the rosette. Poki having made it through the power bank)
C***y –
Arrived a little dumpled, but the Mail's fault.
M***i –
The yak for the chamber on the watch for the child is good. Yaksho vikoristovuaati same yak Sogno is not a fool. There are no videos in the telephone. The video games are a USB flash drive, and on the Flash videos they record 3 seconds for each one (like more files, we have a changed chance to get an unnecessary piece). I am a sign of procrimination. The ice is visible, ale is visible. I'm thinking, I'm not going to be affected. The camera is good for me, I recommend
F***s –
Everything arrived right and well packed, the camera is good and easy installation.