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1.Please make sure the WIFI Password is correct.(Our Camera Only Support 2.4Ghz Wifi)
2.Please make sure the router signal is stable (place IP Camera close to your router for first connection is Recommended).The Camera will not work on a 5Ghz wireless standard at this time. If you have a dual-band router, be sure to segregate your wireless channels and connect the Camera to the 2.4ghz channel.
3.Please check that your wifi name and password do not have special symbols, our camera can only recognize English letters and numbers..
Reset
Check The IP Camera: please make sure the IP Camera send Waiting for connection message after the plug. If not, we need to reset the Camera.
1.Why Reset:
Reset is used to boost the IP Camera system, which become more efficient to accept the unknown router and connect it.
Reset will erase all user settings including WIFI information, access password, alarm information, arming zones information.
2.The Steps:
Find the reset hole at the bottom of the device, and then use needle to insert it, press it more more than three seconds after hearing "di" sound, when hearing 'Reset to be defaulted setting' sound, then camera reset successfully.
3.After the reset, user can start to connect it by WIFI.

good product! like the description this is the second time i buy the camera! all good and still working after 3 years and 20 times bounching on the floor thanks a lot!
Description corresponds. Packed well. Connected not the first time, I had to reboot the phone. After that, installation and connection of problems did not make. Recommend. The quality of the picture is sufficient. Matches the description. Packed well. I did not connect the first time, I had to restart the phone. After that, the installation and connection were no problems. I recommend it. The image quality is sufficient.
The camera works. one jamb is an intelligent mode, it works very bad, but it's probably a lack of software.
Good....., Good....., Good......, :)
Excellent product, I recommend the store
Came very fast, had to pay customs for it 188 shekels and vat 17%, still a good buy
According to the description, recommend.
все добре, за таку ціну камера бомба)
The parcel came in a week, delivered the courier. The fastest delivery of goods with Ali in my life)) everything works fine, the application is installed without problems. True, the camera sends the image and sound with a little delay (about a second), but for us it's not fundamental. There is a night mode, it also shows everything perfectly. In general, we are delighted, thank you very much to the store for the excellent product.
Отлично работает. Быстрая доставка. Продавцу-респект. Вот ещё бы аккумулятор в камере был бы...
Quality is not as expected. rest camera is working. very slow responding to app.
<2en> Köszönöm szépen megkaptam eleg hamar. <2en> És be is üzemeltem s jól is működik. <2en> Meg egyszer köszi. :-)
Alles gut.
good
Sen delivery three days, works ok
Exelent product
The camera is working as advertised. The delivery was on time.
Thank you, satisfied.