Qotom Mini PC Baytrail j1900,4 COM Industrial micro pc 2 ethernet x86 Fanless Desktop Industrial Mini Computer

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Item Specifics
Shipping & Payment
Product Details
Shipment & clearance :

1.For remote address,carrier will charge for additional remote delivery cost.

2. Buyer need to work with carriers to pay taxes/duties for clearance .We will also urge you to fix the issue.

DHL/ Fedex express:

1.Generally, you need to waite 2-5 workdays.
Aliexpress shipping method:
For countries such as Russia, Spain,United Kingdom,Germany,Poland, Hungary, Belgium, Denmark, the Netherlands, Austria, Finland, Ireland, Portugal, Sweden,  Spain, Italy, France,etc.
 
1.Generally, you need to waite 10~40 days
Model Name: Q190P
Dimension: 135 * 128 * 45MM
System: We install no license win7 before shipment.
Processor:Intel Celeron Processor j1900, 2GHz to 2.42GHz,quad core,2M cache.
Graphics: Intel HD Graphics
RAM: Support DDR3L 1333/1600 Mhz, 1.35V,MAX 8G.
Storage: Msata SSD
Lan: 2 RJ45, RTL 8111E 10/100/1000
Audio: Realtek ALC662-Channel HD Audio
   Front Panel :
   Power on/off button
   HDD LED,power LED
   2 * USB 2.0 port
   1 * USB 3.0 port
   1 * Serial port
  Back Panel:
  12V DC Input
  1 * HD Video port
  1 * VGA port
  2 RJ 45 port
Fr
P     Packing list:
        12V3A power adapter and plug cord
        SATA power cable for 2.5″ SATA SSD/ HD
VE    VERSA bracket
       2 Wi-Fi antennas  

       screws for VESA and SATA

FAQ:

Q1: About the system.

A1: It will come with windows 7.we can provide inactive Windows, Linux, pfSense, Sophos, VyOS, Linux iptables, Untangle,Ubuntu ect. Would like other OS, give me an attached message. You also can install OS and software package by yourself. F11 key boot from USB Drive. Delete key enter into BIOS. 

Q2. Could you print our company logo on the product?
A2. Yes.

Q3. Could you produce customized package box for us?
A3. Yes, the MOQ. for that is 500pcs. Extra cost will be charged if quantity less than that.

Q4. How about the import tax?
A4. We are not responsible for your import fees (duty and tax, VAT and others)We are not responsible for the delays due to the Customs clearance in your country.

Q5. Does it support 3G/4G?
A5. Yes, there is a mini PCI-e slot for wifi or 3G/4G module but it supports wifi by default, if you want to install a 3G/ 4G module, please leave a message. By the way,
we don’t supply any SIM card and 3G/4G module.

Item Specifics
Processor Main Frequency:
2GHz
Use:
Commercial
Memory Capacity:
≥ 4GB
Hard Drive Capacity:
120GB
Model Number:
Q190P
Processor Brand:
Intel
Processor Model:
Celeron J1900
Type:
Mini Desktop
Graphics Card Type:
Integrated Card
Brand Name:
qotom
Origin:
Mainland China
Certification:
CE
Type:
MINI PC
Power consumption:
10w
Support OS:
preload unactivated Win 7
Fan:
No
LAN:
2*Realtek RTL8111E 10/100/1000
Size:
135*128*45mm
Structure:
x86
Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 3-7 Business days
Canada, Europe 3-7 Business days
Australia, New Zealand 3-10 Business days
Central & South America 3-10 Business days
Asia 3-10 Business days
Africa 3-14 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of SmartWearTech (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

,

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 3-7 Business days
Canada, Europe 3-7 Business days
Australia, New Zealand 10-7 Business days
Central & South America 3-7 Business days
Asia 3-10 Business days
Africa 3-14 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of SmartWearTech (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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